{"id":20168,"date":"2023-11-12T16:44:46","date_gmt":"2023-11-12T15:44:46","guid":{"rendered":"https:\/\/neumuehle-resort.de\/data-protection\/"},"modified":"2026-04-30T12:51:42","modified_gmt":"2026-04-30T10:51:42","slug":"data-protection","status":"publish","type":"page","link":"https:\/\/neumuehle-resort.de\/en\/data-protection\/","title":{"rendered":"Data protection"},"content":{"rendered":"\t\t
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According to DSGVO<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Privacy policy Neum\u00fchle Resort & SPA<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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We welcome you to our website and appreciate your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the EU General Data Protection Regulation (GDPR) and the country-specific implementation laws applicable to us. This privacy policy provides you with comprehensive information about the processing of your personal data by Neum\u00fchle Hotel- und Gastst\u00e4ttenbetriebs GmbH and the rights to which you are entitled. <\/p>

Personal data is information that makes it possible to identify a natural person. This includes, in particular, name, date of birth, address, telephone number, e-mail address, but also your IP address. <\/p>

Data is anonymous if no personal reference to the user can be established.<\/p>

You can change your data protection settings for this website at any time with effect for the
future via our consent banner and in this way also revoke your consent
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You can also call up our content banner at any time via the Borlabs symbol in the bottom left-hand corner of our website at
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Responsible body and data protection<\/strong><\/p>

Address: Neum\u00fchle Hotel- und Gastst\u00e4ttenbetriebs GmbH
Neum\u00fchle 54, 97797 Wartmannsroth<\/p>

Contact information: www.neumuehle-resort.de<\/a>
Phone: 0049 (0) 9732 8030<\/a>
Fax: 0049 (0) 9732 803-79
info@neumuehle-resort.de<\/p>

Contact data protection:
info@neumuehle-resort.de<\/a><\/p>

Your rights as a data subject<\/strong><\/p>

First of all, we would like to inform you here about your rights as a data subject. These rights are standardized in Art. 15 – 22 GDPR. This includes: <\/p>

– The right of access (Art. 15 GDPR),
– The right to erasure (Art. 17 GDPR),
– The right to rectification (Art. 16 GDPR),
– The right to data portability (Art. 20 GDPR),
– The right to restriction of processing (Art. 18 GDPR),
– The right to object to data processing (Art. 21 GDPR).<\/p>

To assert these rights, please contact: info@neumuehle-resort.de.<\/a> The same applies if you have any questions about data processing in our company. You also have the right to lodge a complaint with a data protection supervisory authority. <\/p>

Rights of objection<\/strong><\/p>

Please note the following in connection with rights of objection:<\/p>

If we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without giving reasons. This also applies to profiling insofar as it is associated with direct advertising. <\/p>

If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be made informally, if possible to: info@neumuehle-resort.de. <\/p>

In the event that we process your data to protect legitimate interests, you can object to this processing at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions.<\/p>

We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims.<\/p>

Purposes and legal bases of data processing<\/strong><\/p>

When processing your personal data, we comply with the provisions of the GDPR and all other applicable data protection regulations. The legal basis for data processing arises in particular from Art. 6 GDPR. <\/p>

We use your data to initiate business, to fulfill contractual and legal obligations, to implement the contractual relationship, to offer products and services and to strengthen the customer relationship, which may also include analyses for marketing purposes and direct advertising in connection with the operation of our hotel.<\/p>

Your consent also constitutes a data protection permission regulation. We will inform you about the purposes of data processing and your right of withdrawal. If the consent also relates to the processing of special categories of personal data, we will expressly point this out to you in the consent. <\/p>

Processing of special categories of personal data within the meaning of Art. 9 (1) GDPR only takes place if this is required by law and there is no reason to assume that your legitimate interest in the exclusion of processing prevails.<\/p>

Disclosure to third parties<\/strong><\/p>

We will only pass on your data to third parties within the framework of the statutory provisions or with the appropriate consent. Otherwise, your data will not be passed on to third parties unless we are obliged to do so due to mandatory legal provisions (disclosure to external bodies such as supervisory authorities or law enforcement agencies). <\/p>

Recipients of the data \/ categories of recipients<\/strong><\/p>

Within our company, we ensure that only those persons receive your data who need it to fulfill contractual and legal obligations.<\/p>

In many cases, service providers support our specialist departments in performing their tasks. The necessary data protection contracts have been concluded with all service providers. Our service providers support us in the following areas: Accounts receivable, IT services, booking services, mailing services, customer satisfaction service providers. <\/p>

Transfer to a third country \/ intention to transfer to a third country<\/strong><\/p>

Data will only be transferred to third countries (outside the European Union or the
European Economic Area) if this is necessary for the performance of the
contractual obligation, is required by law or is based on your
consent (Art. 49 para. 1 sentence 1 lit. a GDPR). In this case, you will be informed separately
of this and of the associated risks when
obtains your consent. <\/p>

We would also like to point out that your data may be processed outside the
European Union. Insofar as service providers are certified under the US-EU data
privacy framework, data processing is based on the existing
adequacy decision. Otherwise, compliance with the European level of data protection for
data transfer and processing in third countries is ensured by corresponding contractual
regulations and guarantees. Data processing
or storage in third countries may also take place on the basis of your consent
(Art. 49 para. 1 sentence 1 lit. a GDPR), in which case you will be informed separately when obtaining
your consent and the possibility of revocation. <\/p>

Storage duration of the data<\/strong><\/p>

We store your data for as long as it is required for the respective processing purpose. Please note that numerous retention periods require that data (must) continue to be stored. This applies in particular to retention obligations under commercial or tax law (e.g. German Commercial Code, German Fiscal Code, etc.). If there are no further retention obligations, the data will be routinely deleted once the purpose has been achieved. <\/p>

In addition, we may retain data if you have given us your permission to do so or if legal disputes arise and we use evidence within the framework of statutory limitation periods, which can be up to thirty years; the regular limitation period is three years.<\/p>

Secure transfer of your data<\/strong><\/p>

We use appropriate technical and organizational security measures to protect the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards. <\/p>

The exchange of data to and from our website is encrypted. We offer HTTPS as the transmission protocol for our website, using the latest encryption protocols. <\/p>

Obligation to provide the data<\/strong><\/p>

Various personal data are necessary for the establishment, execution and termination of the contractual relationship and the fulfillment of the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides. <\/p>

We have summarized the details for you in the point above. In certain cases, data must also be collected or made available due to legal provisions. Please note that it is not possible to process your request or execute the underlying contractual relationship without providing this data. <\/p>

Categories, sources and origin of the data<\/strong><\/p>

Which data we process is determined by the respective context: this depends on whether, for example, you place an order online or enter an inquiry in our contact form, whether you send us an application or submit a complaint.<\/p>

Please note that we may also provide information for special processing situations separately in a suitable place, e.g. when uploading application documents or in the event of a contact request.<\/p>

We collect and process the following data as part of a contact request:<\/strong><\/p>